Member Service Center

News and Information

Leominster Credit Union Partners with Fitchburg High School for Financial Literacy

Leominster Credit Union (LCU) has partnered with Fitchburg High School to supplement their math classes with a Financial Literacy section regarding personal finance. The personal finance course includes units on checking, savings, managing credit, types of credit, saving for college, budgeting and much more! The classes run for 40 minutes and are taught rotating both in-person and virtually, engaging with over 100 students. The classes are taught by LCU employees Brittany Haley, Waldemar Agostini and Daisy Casiano in conjunction with Katie Najjar.

“At LCU we hope to continue to foster this new relationship with Fitchburg High School, faculty and students and in the future hope to expand this curriculum to additional schools within our community. We want to provide financial education to students and families to improve their skills, boost their confidence and help them achieve success,” said Katie Najjar, SVP Retail, Leominster Credit Union.

“Introducing financial literacy has been a welcomed opportunity for Fitchburg High School students.  Students need to be versed in the core curriculum and practical everyday life skills such as being financially literate.  Learning about budgeting, money, and finances can impact student futures and quality of life. We are happy to work with LCU in offering these options for our students,” stated Josie D’Elia, Fitchburg High School, Guidance Counselor.

Leominster Credit Union Announces Promotions

Leominster, MA Leominster Credit Union has recently announced the promotions of Ellen Coughlin and Mychelle Phillips.

Ellen Coughlin was promoted to the position of Vice President, Human Resources and Development. For the last 5 years, Ellen was the Assistant Vice President of Human Resources but has been with the organization for 17 years.  She will be responsible for all the Human Resources functions, development and training and will become a member of the Senior Management Team reporting to Barbara Mahoney, President & CEO.  Coughlin received a BA from Worcester State College in Spanish and a minor in Health Sciences. She went on to receive her master’s degree from Emmanuel College, with a concentration in Human Resources.  She has also received her PHR, Professional Human Resources designation from the HR Certification Institute and her SHRM-CP.  Coughlin resides in Sterling with her husband and daughter.

Mychelle Phillips was promoted to Vice President, Operations and Information Technology (IT). Phillips has been with LCU for 17 years and Vice President of Operations for the last 6 years. Her new duties will include being responsible for the Digital and Member Service Center, Operations and our IT division. Phillips will become a member of the Senior Management Team and report to Barbara Mahoney, President & CEO. Mychelle has a bachelor’s degree from New England College of Business and holds an Accredited Automated Clearing House Professional (AAP) certification awarded by National ACH Association to individuals who are experts in electronic payments. Phillips resides in Leicester with her husband.

“These promotions are the result of the exceptional performance of these individuals within their respective departments,” commented Barbara Mahoney, President & CEO.  “Ellen and Mychelle display exemplary behavior, discipline and leadership and we are pleased to have them as part of our Senior Management Team.”


Email System Upgrade

As we continue to ensure that your safety and security is a top priority, we will be upgrading our email system to continually provide you with the most up-to-date protection. Encrypting a confidential email has always been a standard practice at Leominster Credit Union but we want to remind you of the importance of this protocol. When receiving any confidential information from Leominster Credit Union you will receive an encrypted* email and will need to authenticate your email before receiving the message. Please remember, if you are ever concerned about the authenticity of an email from Leominster Credit Union, please call our Member Service Center, 800-649-4646 to confirm.

We want to reiterate the importance of being aware and alert of any scams or fraudulent activity that could compromise your personal information. For more specific information, please visit the Federal Trade Commission’s website.

We thank you for your cooperation and trust in Leominster Credit Union.

*To convert information or data to prevent unauthorized access.

Reminder about our Branch Operations/Appointments:

Our Lobbies remain closed, but please note for transactions that cannot be completed through our Drive-Ups and digital channels, appointments can be made by calling 800-649-4646.

  • Appointments can be made at our Main, Clinton, Holden, North Leominster, Sterling, and both Worcester Branches by calling 800-649-4646.
  • Please note that our Shrewsbury Street Branch will be available for appointments beginning on February 22, 2021.


  • Our Drive-Ups at our Main, North Leominster, Clinton, Holden, Sterling and both Worcester Branches will remain open during regular business hours. Saturday Drive-Up hours are temporarily extended until 1:00 PM.
  • Please note that our Shrewsbury Street Branch Drive-Up will be available beginning on February 22, 2021.

2021 Scholarship Program

Leominster Credit Union Announces Call for Scholarship Applicants

 If you plan to attend college this year after graduating from high school, you’ll be happy to know that Leominster Credit Union is offering eligible members a chance to win a $1,500 scholarship to help cover the expanding costs associated with your college education.

The Credit Union College Scholarship Program, supported by Massachusetts Credit Unions and our statewide campaign, Better Values – Better Banking, is funding six (6) $1,500 scholarships that will be awarded to six (6) high school graduates chosen as winners from across the state. And Leominster Credit Union is hoping that one of those lucky winners is a member of our credit union.

There is no fee to apply! To be eligible, you simply must be a member of Leominster Credit Union and a high school senior who will be enrolled in an undergraduate college/university degree program during the 2021-2022 academic year. Each applicant must also complete a Scholarship Application and submit it along with the other required materials to Kelli Rooney, SVP/Community Engagement & Marketing, Leominster Credit Union, 20 Adams Street, Leominster, MA 01453 before April 2, 2021.

Application form, eligibility requirements and list of required documents are available at

Good Luck!


North Leominster Branch – Drive-up re-opens January 19, 2021

Beginning on Tuesday, January 19, 2021 our North Leominster Branch (1316 Main Street, Leominster) will go back to our regular Drive-Up Hours.

Monday, Tuesday, Wednesday, Friday from 8:30 to 5pm

Thursdays 8:30am to 6pm

Saturdays from 9:00am to 1:00pm.

Our Branch is open for appointments only. To make an appointment in our branch, please call 800-649-4646.