Blog

Email System Upgrade

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As we continue to ensure that your safety and security is a top priority, we will be upgrading our email system to continually provide you with the most up-to-date protection. Encrypting a confidential email has always been a standard practice at Leominster Credit Union but we want to remind you of the importance of this protocol. When receiving any confidential information from Leominster Credit Union you will receive an encrypted* email and will need to authenticate your email before receiving the message. Please remember, if you are ever concerned about the authenticity of an email from Leominster Credit Union, please call our Member Service Center, 800-649-4646 to confirm.

We want to reiterate the importance of being aware and alert of any scams or fraudulent activity that could compromise your personal information. For more specific information, please visit the Federal Trade Commission’s website.

We thank you for your cooperation and trust in Leominster Credit Union.

*To convert information or data to prevent unauthorized access.

Reminder about our Branch Operations/Appointments:

Our Lobbies remain closed, but please note for transactions that cannot be completed through our Drive-Ups and digital channels, appointments can be made by calling 800-649-4646.

  • Appointments can be made at our Main, Clinton, Holden, North Leominster, Sterling, and both Worcester Branches by calling 800-649-4646.
  • Please note that our Shrewsbury Street Branch will be available for appointments beginning on February 22, 2021.

Drive-Ups

  • Our Drive-Ups at our Main, North Leominster, Clinton, Holden, Sterling and both Worcester Branches will remain open during regular business hours. Saturday Drive-Up hours are temporarily extended until 1:00 PM.
  • Please note that our Shrewsbury Street Branch Drive-Up will be available beginning on February 22, 2021.

2021 Scholarship Program

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Leominster Credit Union Announces Call for Scholarship Applicants

 If you plan to attend college this year after graduating from high school, you’ll be happy to know that Leominster Credit Union is offering eligible members a chance to win a $1,500 scholarship to help cover the expanding costs associated with your college education.

The Credit Union College Scholarship Program, supported by Massachusetts Credit Unions and our statewide campaign, Better Values – Better Banking, is funding six (6) $1,500 scholarships that will be awarded to six (6) high school graduates chosen as winners from across the state. And Leominster Credit Union is hoping that one of those lucky winners is a member of our credit union.

There is no fee to apply! To be eligible, you simply must be a member of Leominster Credit Union and a high school senior who will be enrolled in an undergraduate college/university degree program during the 2021-2022 academic year. Each applicant must also complete a Scholarship Application and submit it along with the other required materials to Kelli Rooney, SVP/Community Engagement & Marketing, Leominster Credit Union, 20 Adams Street, Leominster, MA 01453 before April 2, 2021.

Application form, eligibility requirements and list of required documents are available at leominstercu.com/resources/member-news.

Good Luck!

 

Saturday Drive-Up Hours Temporarily Extended

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Our Drive-Up Hours will be extended on Saturdays from 9am to 1pm.

Monday, Tuesday, Wednesday, Friday from 8:30 to 5pm

Thursdays 8:30am to 6pm

Saturdays from 9am to 1pm.

Please note: Our 137 Shrewsbury Street, Worcester drive-up will re-open on Monday, February 22, 2021

All Branches are open to appointments only. To make an appointment in one of our Branches, please call 800-649-4646.

 

North Leominster Branch – Drive-up re-opens January 19, 2021

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Beginning on Tuesday, January 19, 2021 our North Leominster Branch (1316 Main Street, Leominster) will go back to our regular Drive-Up Hours.

Monday, Tuesday, Wednesday, Friday from 8:30 to 5pm

Thursdays 8:30am to 6pm

Saturdays from 9:00am to 1:00pm.

Our Branch is open for appointments only. To make an appointment in our branch, please call 800-649-4646.

Important Information re: Stimulus Checks

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Stimulus Checks

The U.S Department of the Treasury’s Bureau of Fiscal Service as authorized by the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 (“Act”),  started printing and mailing Economic Impact Payments (EIP) checks on December 30, 2020 with a pay date of January 6, 2021. The latest information on Stimulus Checks can be found at www.IRS.gov/EIP

 How can I find out if my check has been direct deposited into my account?

You can log into Online Banking from our website www.leominstercu.com, use our Mobile Banking App that can be downloaded from the App Store or set up Secure Alerts through our Online or Mobile Banking platforms. (Please note: due to high volume, our mobile platform is experiencing some intermittent disruptions.) Secure Alerts lets you know the moment something important happens in your account by instantly sending a message via text, email, or to your Online Banking message center. For more information visit, https://leominstercu.com/personal-banking/online-banking/#securealerts. Later this week, you may check the status of your payment at IRS.gov/GetMyPayment.

IRS Issued Checks/Debit Cards
If you don’t receive a direct deposit by early January, watch your mail for either a paper check or a debit card. The IRS will start mailing paper checks on Wednesday, December 30. To speed up delivery, a limited number of people will receive their second stimulus payment by debit card. But the form of payment for your second stimulus check may be different than your first payment. Some people who received a paper check last time might receive a debit card this time, and some people who received a debit card last time could receive a paper check.

The debit cards will be issued by MetaBank, and they will arrive in a white envelope that prominently displays the U.S. Treasury Department’s seal. The Visa name will be on the front of the card, and it will say “MetaBank” on the back. More information about these cards is available at www.EIPcard.com.

Fraud
Unfortunately there are individuals using COVID-19 to take advantage of others. Continue to be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.

Due to the increase in calls regarding stimulus checks and account inquiries, we are experiencing higher than normal call volume and we appreciate your patience. We thank you for your continued loyalty and look forward to servicing all of your banking needs.

Please visit our website, www.Leominstercu.com for updates, current hours of operation, safety and security protocols and other important information.

Thank you,
Leominster Credit Union

John O’Brien announces retirement, Barbara Mahoney named as President & CEO

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Leominster, MA –  Leominster Credit Union (LCU) held its first ever Virtual Annual Meeting on September 15, 2020. During this meeting John O’Brien, President & CEO of Leominster Credit Union announced that he will be retiring effective, November 30, 2020 after 13 years with LCU.

“I have enjoyed my 13 years at Leominster Credit Union as well as my 41 years in the banking industry.  The last 7 ½ years as the CEO of LCU has been a very rewarding experience.  I believe the Credit Union is in an excellent position, with a strong management team in place, solid results, excellent employee morale, and a strong vision. I feel very fortunate to be able to retire at a time that both works for me, and works well for LCU,” said John O’Brien.

Giulio Greco, Chairman of the Board said, “John is well respected throughout the credit union community and has been dedicated to giving back to non-profit organizations in the communities in which we live and work. He has been a strong asset to Leominster Credit Union, and we will miss his leadership.”

The Board of Directors appointed Barbara Mahoney as the next President & CEO to replace John O’Brien.

Mahoney joined the Credit Union on October 10, 2003 as Vice President of Human Resources.  She was promoted to Senior Vice President of Human Resources in March of 2010 at which time she oversaw Human Resources, Training and Facilities. Since her promotion to SVP/Chief Operating Officer in January 2019, and she has been providing leadership, direction and vision for the Operations, Information Technology/Risk, Human Resources and Facilities functions.

Before joining Leominster Credit Union, Barbara was employed for 13 years at Allmerica Financial as Director of Human Resources and prior to that she worked for Bank of Boston.

“I am honored and humbled by the Board’s decision and very excited to take on the CEO role, representing and leading Leominster Credit Union.  We have an exceptional team and I know through their passion and commitment we will continue to move LCU forward. John established an excellent foundation and I am confident we are positioned well, for continued success,” said Barbara Mahoney.

Barbara has had many professional affiliations within our community including, The North Central Massachusetts Chamber of Commerce, Economic Development Strategy Committee, Masshire North Central Workforce Board as the Executive Committee Chair, Employers Association of the Northeast Past Executive Committee Chair, HR Network and Cooperative Credit Union Association, New England Human Resources Association, Society of Human Resources Management, HR Council.  Barbara currently serves on the Foundation Board for St. Bernard’s High School.

“Barbara brings experience, leadership, strategic vision and a passionate community connection that we feel are critical attributes that will help Leominster Credit Union to continue moving forward over the next several years,” stated, Giulio Greco, Chairman of the Board.

 

Barbara Mahoney

Coin Machines

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Effective, Thursday, October 1, 2020 we will be opening up the use of our coin machines. Coin machines are located at the following branch locations:

  • Main Branch 20 Adams Street, Leominster, MA 01453
  • Clinton Branch 159 Mechanic Street, Clinton, MA 01510
  • Holden Branch 715 Main Street, Holden, MA 01520
  • Worcester Branches 137 Shrewsbury Street, Worcester, MA 01604 & 910 West Boylston Street, Worcester, MA 01606

For the health and safety of our employees and members, we ask that you continue to follow the appropriate health guidelines when utilizing our coin machines by wearing a mask and gloves. We thank you for your cooperation.

For members who “cash out” or for non-members – a 5% fee will be assessed. Coin counter service is FREE to members when depositing full amount of change into your LCU account. Coin counter receipt is good only on the date coins were counted.

Leominster Credit Union Annual Meeting

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In an effort to support the health and wellbeing of our members, employees, and communities, the 2020 Annual Meeting of Leominster Credit Union, which was postponed from April 21, 2020 will be held solely by remote communication, in a virtual-and teleconference format. Members will not be able to attend the Annual Meeting in person. The Annual Meeting will be held on Tuesday, September 15, 2020 at 5:00PM for the purpose of electing Directors, approval of consent agenda, approval of maximum loan amounts, and approval of the 2019 Board of Director expenses, and for the transaction of such other business as may properly come before the meeting. Minutes from the 2019 Annual Meeting and all committee reports can be found under the About Us section of this website.  Registration instructions to attend this meeting can be obtained by sending an email to AnnualMeeting@leominstercu.com or by calling 800-649-4646.

 

Annual Fall Shred-A-Thon Postponed

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After much consideration, we have decided that for the health and safety of our employees and members, to postpone the Annual Fall Shred-A-Thon that was scheduled for Saturday, September 19 at the West Boylston Street, Worcester location. We apologize for any inconvenience and thank you for your understanding.

Important Branch Update Regarding COVID-19

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Updated: Thursday, July 16, 2020

As our reopening efforts cautiously continue, the following branch lobbies will be opening on Monday, July 20, 2020 with capacity requirements:

  • North Leominster Branch, 1316 Main St., Leominster
  • Worcester, 137 Shrewsbury St., Worcester

Please note: The above Drive-Ups are currently open.

The following branch lobbies and Drive-Ups are currently open:

  • Main Branch, 20 Adams St., Leominster
  • Clinton Branch, 159 Mechanic St., Clinton
  • Holden Branch, 715 Main St., Holden
  • West Boylston St. Branch, 910 West Boylston St., Worcester

The following branch continues to serve you through the Drive-Up:

  • Sterling Branch, 7 Main St., Sterling

Please note: The Sterling Branch will also be taking appointments, to schedule an appointment, please call, 800-649-4646.

For branch hours of operation, click here.

Mobile, Online, Telephone Banking and ATMs
We offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs. We encourage all members to utilize online banking and the LCU Mobile App to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in Online and Mobile Banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.

Reminders:
Masks
Face masks must be worn when visiting one of our branches. We respectfully ask that when visiting one of our branch lobbies that your face mask be lowered while entering the building, for security purposes, and then can be put back on when the first social distancing floor marker is reached.

If you believe you are a victim of fraud
Continue to be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.

If you believe your identity has been stolen and a fraudulent unemployment claim has been filed on your behalf, learn how to report the fraud and what to do to protect yourself by visiting, https://www.mass.gov/info-details/report-unemployment-benefits-fraud.

Financially impacted
If you have been financially impacted by COVID-19 and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

We will continue to take steps to keep both our members and staff safe. We thank you for your continued loyalty and look forward to servicing all of your banking needs. Please visit our website, www.leominstercu.com, for further updates, safety and security protocol and other important information.

Updated: Thursday, June 25, 2020

As our cautious reopening efforts continue, the following Branch Lobbies and Drive-Ups are open:

  • Main Branch, 20 Adams St., Leominster
  • Clinton Branch, 159 Mechanic St., Clinton
  • Holden Branch, 715 Main St., Holden
  • West Boylston St. Branch, 910 West Boylston St., Worcester

The above locations continue to take appointments, please call our Member Service Center at 800-649-4646, to schedule.

The following branches continue to serve you through the Drive-Up Only:

  • North Leominster Branch, 1316 Main St., Leominster
  • Sterling Branch, 7 Main Street, Sterling
  • Worcester, 137 Shrewsbury Street, Worcester

If you believe you are a victim of fraud
Continue to be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.

If you believe your identity has been stolen and a fraudulent unemployment claim has been filed on your behalf, learn how to report the fraud and what to do to protect yourself by visiting, https://www.mass.gov/info-details/report-unemployment-benefits-fraud.

Financially impacted
Please remember, if you have been financially impacted by COVID-19 and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

Mobile, Online, Telephone Banking and ATMs
We offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs. We encourage all members to utilize online banking and the LCU Mobile App to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in Online and Mobile Banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.

We will continue to take steps to keep both our members and staff safe. We thank you for your continued loyalty and look forward to servicing all of your banking needs. Please visit our website, www.leominstercu.com, for further updates, safety and security protocol and other important information.

Updated: Friday, June 5, 2020

As we slowly enter the next phase of re-opening some of our branch locations on Monday, June 8, we will be limiting member capacity in order to serve you safely and securely. We will also continue to take appointments, please call our Member Service Center at 800-649-4646, to schedule.

Branch lobbies reopening and their maximum member allowance are as follows:

  • Main Branch, 20 Adams St., Leominster: 5 members
  • Clinton Branch, 159 Mechanic St., Clinton: 5 members
  • Holden Branch, 715 Main St., Holden: 4 members
  • West Boylston St. Branch, 910 West Boylston St., Worcester: 4 members

LCU continues to follow the appropriate health guidelines of social distancing, requiring masks be worn when entering our lobbies and ask that specific doorways be used when entering or exiting our buildings.

The following safety precautions have been implemented:

  • Face masks must be worn when visiting one of our branches.
  • We respectfully ask that when visiting one of our branch lobbies that your face mask be lowered while entering the building, for security purposes, and then can be put back on when the first social distancing floor marker is reached.
  • Social distance floor markers have been placed in our lobbies.
  • Hand sanitizer is available.
  • Sneeze guards/plexi-glass has been installed at each teller area.
  • Single use pens available upon request.
  • Our coin machines will not be available at this time.
  • Please do not visit a branch if you are sick or have been exposed to those who are sick.

Due to the capacity limits set in our open branches, please expect longer than normal wait times. We appreciate your patience with us.

We strongly encourage that members continue to use electronic and digital services as well as our Drive-Up locations, as an alternative to visiting a branch.

Please remember, if you have been financially impacted by COVID-19 and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

We will continue to take steps to keep both our members and staff safe. We thank you for your continued loyalty and look forward to servicing all of your banking needs. Please visit our website, Leominstercu.com, for further updates, safety and security protocol and important information before planning your visit.

Updated: Friday, May 29, 2020

As the Governor begins to slowly re-open businesses in Massachusetts, we have made the decision to keep our lobbies temporarily closed until at least June 8. We will continue to take essential appointments (Main Office, Clinton, Holden and West Boylston Street, Worcester only) and all of our Drive-Up locations will remain open for regular business hours as well as access to our 24/7 ATMs, Online and Mobile Banking.

If You Have Been Financially Impacted by COVID-19
Please remember, if you have been financially impacted by the COVID-19 and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

Mobile and Online
Mobile and Online Banking are available 24/7 to handle all your banking needs from checking balances, making payments, transferring funds, or depositing checks. If you haven’t enrolled in Online and Mobile Banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process. Please visit leominstercu.com for additional convenient electronic services such as POPMoney and SecureAlerts.

Please know we are thinking of you and your families and will continue to keep you updated.

Updated: Friday, May 15, 2020

Leominster Credit Union’s top priority continues to be the health and wellness of our members and employees. As the Governor begins Phase 1 of slowly re-opening businesses in Massachusetts, we have made the decision to continue to keep our lobbies temporarily closed until at least June 1. We will continue to take essential appointments (Main Office, Clinton, Holden and West Boylston Street, Worcester only) and all of our Drive-Up locations will remain open for regular business hours as well as access to our 24/7 ATM’s, Online and Mobile Banking.

Mobile and Online
We encourage all members to utilize Online Banking and the LCU Mobile App to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in Online and Mobile banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.

Disinfection
We continue to take the necessary steps to serve you safely and securely. We have enhanced cleaning at our locations and our team is taking extra precautions to help keep members and the community in good health. We continue to sanitize our branches and the Drive-Up touch points such as tubes and ATM’s.

Upcoming Enhancements
To better serve our members, the following system enhancements will be performed next week:

  • Monday, May 18, from 12:00am to 6:00am as system maintenance is performed, Mobile and Online Banking, as well as ATM and Debit Card transactions, may experience intermittent disruption.
  • Wednesday, May 20, we will be upgrading our Website Server. You may experience intermittent disruption during this time. If you experience any transaction issues during this time, please visit our Drive-Up locations or call our Member Service Center, 800-649-4646, for assistance during regular business hours.

Please know we are thinking of you and your families and we thank you for your cooperation, patience and trust in Leominster Credit Union. We look forward to seeing you soon!

Updated: Monday, May 4, 2020

Mask Requirement Beginning May 6

Our branch lobbies continue to be temporarily closed. For the health and safety of our members and employees, beginning May 6, 2020, if you have an essential appointment at a branch (Main Office, Clinton, Holden and West Boylston Street, Worcester only) due to the order signed by Governor Charlie Baker, masks must be worn at all times. We thank you in advance for your cooperation.

Updated:  Friday, April 10, 2020 –

As Massachusetts continues to be impacted by the spread of COVID-19, we wanted to share with you some helpful information and reminders to make sure that we can meet your financial needs without interruption in service.

Disinfection
We continue to take the necessary steps to serve you safely and securely. We have enhanced cleaning at our locations and our team is taking extra precautions to help keep members and the community in good health. We continue to sanitize our branches and the Drive-Up touch points such as tubes, pens and ATM’s.

Mobile and Online
We encourage all members to utilize online banking and the LCU mobile app to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in online and mobile banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 (hours below) who will be happy to assist with the enrollment process.

For more details on our mobile banking platforms, please see links below:

Don’t forget – for your convenience you can also open an account online.

Member Service Center Phone Number and Hours of Operation
Please call 800-649-4646 to speak with a Member Service Representative:
Monday, Tuesday, Wednesday, Friday – 8:30am to 5:00pm
Thursday- 8:30am to 6:00pm
Saturday – 9:00am to 12:00pm

Online Chat is available via our website:
Monday through Friday – 9:00am to 4:00pm
Saturday – 9:00am to 12:00pm

If You Are Financially Impacted by COVID-19
If you have been financially impacted by the coronavirus and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

ATM Networks: SUM/MoneyPass
Leominster Credit Union is a member of the SUM and MoneyPass surcharge free ATM networks. This means LCU debit card members have access to thousands of surcharge-free ATMs around the country. A list of surcharge free ATMs can be found at SUM-atm.com and MoneyPass.com or by downloading the respective mobile apps at the App Store or GooglePlay. For more information on surcharge free ATMs at LCU visit leominstercu.com/personal-banking/atm-networks/.

Drive-Up
All our Drive-Up locations will remain open during regular business hours.

Branch Appointments
Our lobby locations are temporarily closed. If you need to schedule an essential appointment at a branch (Main Office, Clinton, Holden and West Boylston Street, Worcester only) please contact our Member Service Center at 800-649-4646 for help with arrangements.

Automated Telephone Banking/Member Express Line (MEL)
From your phone, you can check account balances, checks paid, interest earned, account transfers and more. Call 800-649-4646 and listen for the prompt for MEL.

Filing for Unemployment during COVID-19
For more information and answers to frequently asked questions about filing for unemployment during the COVID-19 emergency, please visit mass.gov/info-details/employee-unemployment-faq-covid-19.

Questions regarding Stimulus Checks
Based on the current information available on the IRS.gov website, here are some facts about stimulus payments from their site as of April 7, 2020.

Fraud/Scammers
As always, times of uncertainty bring out scammers. Be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, ftc.gov.

Additional Information about COVID-19
For additional information about COVID-19, please visit:

  • Center for Disease Control and Prevention: cdc.gov
  • World Health Organization: who.int
  • Commonwealth of Massachusetts: mass.gov
  • Your local health department website

For more information, please visit our website or call 800-649-4646. As always, we thank you for your cooperation, patience and trust in Leominster Credit Union.

Updated: Monday, March 23, 2020

Leominster Credit Union is well prepared to help you without interruption in service and as an essential business, we will remain open to serve you. Our highest priority continues to be the health and well-being of our members and our staff. By temporarily limiting branch access to drive-thru service, we reduce the risk for virus exposure, yet remain available to meet the financial needs of our members. If you need to make an appointment (Main Office, Clinton, Holden, West Boylston Street), please contact our Member Service Center at 800-649-4646. Please remember that we offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs.

As we continue to monitor COVID-19, we will provide updates to this page as needed.

Please see below for more detailed information.

 

Temporary Branch Lobby Closings
For the health and safety of our members and employees, our branch lobby locations will temporarily close, effective Wednesday, March 18, 2020. If you have an appointment or need to schedule one (Main Office, Clinton, Holden & West Boylston Street only), please call 800-649-4646 for assistance. We apologize for any inconvenience this may cause and we thank you for your understanding.

 

Drive-Up
All our Drive-Up locations will remain open during regular business hours.

 

Your Funds are Safe
As a member of Leominster Credit Union, every dollar you deposit is safe, secure, and 100% insured. All deposits are fully insured by a combined insurance coverage of the NCUA, up to $250,000, and the MSIC covers the rest.

 

Mobile, Online, Telephone Banking and ATMs
Please remember that we offer 24/7 Online and Mobile Banking, Automated Telephone Banking (MEL) and ATMs. We encourage all members to utilize online banking and the LCU mobile app to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in online and mobile banking, we encourage you to do so. Please call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process.

 

Branch Appointments
If you have an appointment scheduled at a branch location or need to schedule one, please contact our Member Service Center at 800-649-4646 for help with arrangements.

 

If You Are Financially Impacted by COVID-19
If you have been financially impacted by the coronavirus and are having difficulty making a payment, please contact our Member Service Center at 800-649-4646 for additional assistance.

 

Fraud/Scammers
As always, times of uncertainty bring out scammers. Be alert and don’t fall prey to panic or intimidation to do anything that may compromise your personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.

 

Additional Information about COVID-19
For additional information about COVID-19, please visit

 

Thank you for your cooperation, patience and trust in Leominster Credit Union. Please know we are thinking of you and your families and will support you through these challenging times.

Updated: Monday, March 16, 2020

Important Health Alert regarding COVID-19

Leominster Credit Union (LCU) is taking the necessary steps to serve you safely and securely. Out of an abundance of caution and in accordance with our own internal protocol, we respectfully ask everyone to adhere to the following:

Please refrain from visiting our branches if you or a member of your household:

  • Have been diagnosed with COVID-19 (either a presumptive positive diagnosis by local doctors or a diagnosis confirmed by the CDC)
  • Have been in close contact with a person diagnosed with COVID-19
  • Have been at a facility where any person has been diagnosed with COVID-19
  • Have been in any of the following locations in the past 14 days:◦China
    • Hong Kong
    • Iran
    • Italy
    • Japan
    • South Korea

We encourage all members to utilize online banking and the LCU mobile app to check balances, make payments, transfer funds, or deposit checks. Visit leominstercu.com for additional updates.

We thank you in advance for understanding.

Updated: Friday, March 13, 2020

A message to our valued members about COVID-19

As Massachusetts continues to be impacted by the spread of COVID-19, please be advised that Leominster Credit Union (LCU) is taking the necessary steps to serve you safely and securely. Operations will continue and we are here to serve your financial needs. As this situation is evolving rapidly, our main priority is the health, safety, and well-being of our staff and members.

In addition to our in-branch services please remember that we offer 24/7 Online and Mobile Banking, Automated Telephone Banking and ATMs. We encourage all members to utilize Online Banking and the LCU Mobile App to check balances, make payments, transfer funds, or deposit checks. If you haven’t enrolled in Online and Mobile banking, we encourage you to do so. Call our Member Service Center at 800-649-4646 who will be happy to assist with the enrollment process. Leominster Credit Union is well prepared to help you without interruption in service.

We have enhanced cleaning at our locations and our team will be taking extra precautions to help keep members and the community in good health. We will continue to monitor the situation closely and evaluate additional measures to support our members and community as needs arise. Please continue to check your emails from us and visit our website for regular updates. For additional information about COVID-19, you can find the latest report from the CDC at https://www.cdc.gov/ or your local health department website.

Thank you for your cooperation, patience and trust in Leominster Credit Union. Please know we are thinking of you and your families and will support you through these challenging times.