On Wednesday, September 28, 2022 our Clinton, Holden, North Leominster and Sterling Offices, as well as both Worcester Offices will close at 4:00pm. Our Main Office and Member Service Center will close at 4:30pm. We apologize for any inconvenience this may cause.
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Zelle® Alert
Please be aware that there are some Zelle® scams being reported. Leominster Credit Union (LCU) will never ask you to confirm your login credentials. If you are/were asked to provide any online banking login information, this is a scam, and you should disconnect immediately and call us directly at 800-649-4646.
Please see below for an example of a fraudulent Zelle® attempt via text message.
We have temporarily disabled the Zelle® service in an effort to protect LCU members from fraud.
Scam/Fraud Awareness
As always, please be alert and never give out your personal information unless you know it is a trusted and verified source and please do not click on any links if you are unsure if they are from a legitimate source. If you feel you may have been a victim of a scam or fraud, don’t hesitate to reach out to Leominster Credit Union directly, 800-649-4646.
Leominster Credit Union Election of Officers to the Board of Directors for 2022-2023
Leominster Credit Union held their annual Election of Board Officers for 2022 – 2023 at their April meeting.
Richard A. Sheppard was appointed Chairman of the Board. Sheppard serves on the Executive Committee and has served on the board since 2006.
Michael J. Sauvageau, Vice Chair. Sauvageau has been on the Board since 2007. Sauvageau serves on LCU’s Executive, Credit, Investment and Compensation Committees.
Nancy L. Graves, Treasurer. Graves serves on the Executive, Audit and Advisory Committees. She has served on the LCU Board of Directors since 2004.
Guilio G. Greco, Assistant Treasurer. Greco most recently held the position of Chairman. Greco serves on LCU’s Executive, Audit and Investment Committees. Greco has served on the Board since 1978.
Joseph V. Quintal, Clerk. Quintal serves on Executive, Credit, Compensation and Advisory Committees. Quintal has served on the Board since 2006.
Joining the officers on the 2022-2023 Board of Directors are; Robert J. DelleChiaie, Joyce G. Leger, Henry C. Kulik, Jr. and John W. Reedy.
Richard A. Sheppard, Chairman of the Board
Top Questions due to our System Enhancement
Q. Where Can I find my Member Number?
A. You can find your Member Number and 4-digit suffix in online banking and/or our mobile app by unmasking the number. If you click your Account, then Show details, you will find an eyeball icon next to your Account number– if you click the eyeball, your full account number will appear.
Q. How are my Rewards Interest Credits being displayed on my statement?
A. Due to our change in cycle dates moving to the 7th of each month beginning in June, if you did not qualify for rewards in previous months, you will notice your online banking history does not match your statement. Rewards interest was reflected in your account balance at the beginning of the month and showed as a part of the balance for the entire cycle, once the account did not meet qualifications the rewards were deducted. Moving forward all reward interest credits will not post unless the account qualifications are met.
Q. Can I open an account online?
A. Yes, our online account opening feature is now available on our website!
Q. Can I set up alerts via online banking or the mobile app?
A. Currently the alerts are not being delivered real-time, and we are working with our vendor to fix the issue. We except to have this issue corrected soon.
Q. How can I sign up for estatements/paperless statements?
A. If you are not yet subscribed to estatements, you can do so via online banking, under Accounts, eDocuments, then Settings. If you are already subscribed to estatements you will receive them going forward but we ask that you please verify via online banking that you are subscribed.
Please check back as we will continue to update our Frequently Asked Questions (FAQ’s).
Member Service Center
We are experiencing extremely high call volume in our Member Service Center at this time. If you have an online or mobile banking inquiry, please call 800-649-4646 and press “1”. We also have the option for us to call you back. Please listen for the prompt and confirm your number to call back. We appreciate your patience.
